Personal privacy policy and cookies
We respect and are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide us to be distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. Our actions are regulated by GDPR. This personal privacy and cookie policy may undergo changes and additions from time to time. Where possible we will inform you of any changes, but please check the contents periodically. The date of issue is shown at the beginning of the notice.
Who looks after your information?
MANTLE Wellness AB (henceforth: MANTLE; or “we”) is information controller for any personal information we hold about you.
Your rights
You decide over your personal information and what we can do with it. You always have the right to know which personal information we have and how we handle it. You have the right to have your personal information corrected, limited or erased. You also have the right to object to our processing (including objection to our direct marketing) of your personal information if you do not think we use it correctly.
How we protect and handle your personal information
We have taken both organisational and technical measures to protect your information and to comply with GDPR.
Use of personal information collected
We can only provide the products ordered, content or any communication to you if you provide us with your personal information. For the purpose of providing these services, we collect personal information about you such as your name, address, date of birth, email address, telephone or mobile phone number. This information is collected from mantleskin.com.
We will use the information you provide for the purposes described below:
- Order and transaction fulfillment
- Marketing of our products and content via SMS and email
- Customer support
- Shipping and returns
- Provide, personalise, and improve our services
Disclosure of personal information to third parties
Partners handling personal information on our behalf (such as shipping partners and technology development partners) have signed personal information assistant agreements with us. We can guarantee that your personal information is handled correctly and safely. We share your personal information with other companies and organisations with independent information responsibility when necessary or when we are forced by law (for example payment solution companies or government authorities). When your information is shared with these companies and organisations, their data privacy policies apply. While MANTLE may undertake efforts to see that any third party to whom MANTLE discloses personal information is under an obligation to use the personal information solely for the purposes for which the information was disclosed, such third parties are independent third parties over which MANTLE exercises no control. MANTLE is not responsible for, and will not be liable for, the conduct, actions, omissions, or information handling or dissemination practices of third parties.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.
Links
When you click on the links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Cookie policy
MANTLE use cookies to monitor your shopping bag and keep statistics about each visitor. The information stored on your computer is only a unique number without any connection to personal information. In your browser settings, you can choose to accept cookies or not. You can also delete cookies that have been stored on your computer at any time. You can visit all parts of our websites without allowing cookies and without revealing your identity.
Security measure
MANTLE takes commercially reasonable steps to help protect your personal information against loss, misuse, unauthorised access, fraud, or unlawful disclosure. No company can fully prevent security risks, however. While we strive to protect your personal information, we cannot guarantee its absolute security and are not responsible for the security of information transmitted via the Internet.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
Questions and information choices
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via email info@mantleskin.com. However, note if you decide to opt out, you may not be able to use all of the services or functionality available through the site.
